Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Returns, Refunds & Terms Policy
We want every order to be a smooth and reliable experience. Please review the following policy carefully before completing your purchase.
Returns
If you decide that your product is not right for you, you may request a return in accordance with the conditions outlined below.
Approved returns are subject to a $20 return processing fee. This fee covers the costs associated with receiving, inspecting, processing, repackaging, and restocking returned products.
The $20 fee will be deducted from any amount otherwise eligible for return processing.
Return Processing Time
Once your returned product has been received, please allow up to 14 business days for our team to receive and inspect the item and complete the return process.
We carefully review each returned product to ensure that the process is handled accurately and consistently. Processing times may vary depending on the condition of the product and shipping times.
Refund Policy
Refunds are not applicable under this policy.
Returns and refunds are separate processes. An approved return does not automatically qualify for a monetary refund.
Unless otherwise required by applicable law, purchases are considered final once completed, and we do not provide refunds for returned products.
Return Conditions
To qualify for a return, the product must be returned in its original condition and, where applicable, with its original packaging, accessories, and included materials.
Products that have been used, damaged, altered, or returned without required components may not be accepted.
Starting a Return
Please contact our customer support team before sending any product back. Do not ship a return without receiving return instructions from us, as unauthorized returns may not be processed.
Important Notice
By completing a purchase, you acknowledge that you have reviewed and agreed to our Returns, Refunds & Terms Policy, including the $20 return processing fee, the up-to-14-business-day processing period, and the non-refundable nature of purchases, except where applicable law requires otherwise.
We aim to keep our policies straightforward and transparent so you can make an informed purchasing decision before placing your order.
Nothing in this policy limits or excludes any consumer rights that cannot legally be waived under applicable law.